Returns & Exchanges
At Ennis Fabrics, we strive for excellence in every yard; however, if you are not completely satisfied with your purchase, we offer a streamlined return process for all stocked textiles and supplies within 30 days of delivery.
Return Process
- 1.Request Authorization
Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before sending any items back to our warehouse.
- 2.Prepare the Material
Ensure all fabrics remain uncut and in their original packaging, as we cannot accept returns for materials that have been processed or altered.
- 3.Ship the Package
Affix the provided RMA label to your package and ship it via a tracked carrier to ensure the safe arrival of your return at our distribution center.
- 4.Receive Credit
Once our quality control team inspects the returned goods, a refund or store credit will be issued to your account, minus any applicable restocking fees.
